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Customer Care Icebreakers and Short Exercises


Training materials with innovative activities and exercises for your courses and workshops.


Click on the stars in the table below to see our customer reviews.Click on the stars in the table below to see our customer reviews.


Document TitleDuration
(mins)
   
Art Gallery - Creating a Visual Representation
40
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Course Introduction - A Basic Introduction to Training Events
45
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Customer Experiences 1
30
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Customer Experiences 2
15
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Goldilocks - A Listening Exercise
30
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Hopes and Fears - Establishing Aims and Objectives
45
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Horror and Happy Ever After Stories - Sharing Experiences
30
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Metaphor - Aims and Objectives
30
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My Picture Says... - Identifying Values and/or Objectives
30
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Pass the Baton - Sharing Positive and Negative Experiences
30
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Postcard Review - Post-Training Review
15
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Sweet Review - A Simple Review/Preview Exercise
20
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The Winning Post - Celebrating Goals and Objectives
30
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