Glasstap uses cookies on this website. View cookie policy .

Listening Icebreakers and Short Exercises


The ability to receive and understand messages accurately is a key element in communication, without the ability to listen effectively messages are easily misinterpreted. Listening skills training greatly improves participant’s communication skills, which can also enhance creativity, customer care (both internal and external), teamwork and productivity.

Click on the stars in the table below to see our customer reviews.Click on the stars in the table below to see our customer reviews.

Document TitleDuration
(mins)
   
Art Gallery - Creating a Visual Representation
40
show/hide reviews
Art Gallery - Creating a Visual Representation

Time:
The exercise in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To explore a particular concept, idea or problem, in an enjoyable way.
• To develop shared understanding of the concept, idea or problem.
• To identify areas of uncertainty or misunderstanding.
• To identify lack of knowledge, which the facilitator can address in the rest of the session.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Coloured stickers or shapes (see note).

Notes:
There is a variant version to this ice breaker which entails asking participants to prepare a collage from the materials you have for them rather than just a drawing. Instructions, timing etc for the variant version are included in brackets in the text. Whether you choose to use them will depend mainly on how much time you are able to allow.

For this exercise you will need:

Basic version:
Flipchart paper, coloured pens and coloured stickers or shapes.

Variation:
As above, plus a collection of old magazines, journals, postcards, birthday cards or similar, scissors and glue pens.

Login or Register to Download.
Assumptions - The Witches of Glum
30
show/hide reviews
Assumptions - The Witches of Glum

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module (longer for larger groups or where you want to explore some of the learning in more detail).

Aims:
• To check listening skills.
• To illustrate the dangers of making assumptions.
• To provoke discussion about prejudices and stereotypes.

Group Size:
This module is suitable for use with groups of any size. It is possible to use this exercise in conference situations as well as more usual training interventions like courses and workshops.

Useful For:
Staff at all levels.

You'll Need:
Nothing extra is required if you intend to read the story to your participants. However, working in partnership with Trainers' Library members, Voices for Trainers (www.voicesfortrainers.co.uk), we've added a professional recording of the story, which can really add to the experience. The recording can be downloaded and played as an MP3 file on any compatible equipment, including, for example, a laptop or iPod.

Notes:
This module can be used as an icebreaker or short exercise in a variety of situations. It is particularly effective when used as an icebreaker or short exercise in equal opportunities and diversity training, where it can be used to illustrate how powerful stereotypes can be. The exercise can also be used in other situations too, for example:
• In a call centre environment, where making assumptions about the nature of a customer’s problem could lead to greater problems finding a solution.
• To show how important questions are for checking understanding and avoiding assumptions being made.

This module has been endorsed by Show Racism the Red Card. For more information about the great work this charity is doing to educate against racism, visit www.srtrc.org.

Login or Register to Download.
Bingo! - An Exercise in Communication
30
show/hide reviews
Bingo! - An Exercise in Communication

Time:
The exercise in this module will take about 25 minutes to complete. In total, allowing for discussion, we recommend allowing 45 minutes to complete this module.

Aims:
• To encourage participants to mix and get to know each other.
• To encourage networking.
• To help participants identify things they have in common with others on the course.

Group Size:
This module is suitable for use with groups of any size.

Useful For:
Staff at all levels.

You'll Need:
None.

Notes:
This icebreaker is based on an idea from Trainers' Library member Rene Garcia-Evans.

It's a fun icebreaker that provides a useful introduction to lots of different training courses. It can be particularly useful as an introduction to training that covers networking and communication skills.

This exercise is suitable for any number of participants.

Login or Register to Download.
Course Introduction - A Basic Introduction to Training Events
45
show/hide reviews
Course Introduction - A Basic Introduction to Training Events

Time:
The exercise in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 45 minutes to complete this module.

Aims:
• To welcome the participants.
• To introduce the facilitator(s) and participants to each other.
• To introduce the facilities.
• To agree the course objectives and timetable.

Group Size:
This module is suitable for use with groups of any size.

Useful For:
Staff at all levels.

You'll Need:
Nothing, other than the materials provided.

Notes:
This initial introductory module allows the facilitator to find out more about the participants, to understand their expectations and to match them as closely as possible to the course objectives. By getting participant agreement at the start of the course, boundaries are set for what will and will not be covered. Where necessary the facilitator will be able to change or alter activities that will not meet participants' requirements or to spend more time on those that will. The objectives and expectations can then be reviewed at the end of the day.

Login or Register to Download.
Dominoes
30
show/hide reviews
Dominoes

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To test leadership, teamwork and problem solving.

Group Size:
This module can be used with groups of any size although you do need a minimum of 8 participants.

Useful For:
All staff including managers.

You'll Need:
• A set of domino cards. (See note as to how many you will need to print.)

Notes:
This is a fun activity that can lead to confusion but will test your participants’ ability to organise themselves and communicate effectively.

Login or Register to Download.
Feelings Cards - Icebreakers
20
show/hide reviews
Feelings Cards - Icebreakers

Time:
The exercise in this module will take about 5 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes to complete this module.

Aims:
• To introduce participants to one another.
• To encourage participants to share their perceptions of the organisation they work for.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing, other than the materials provided.

Notes:
You will need to create a set of Feelings Cards for each person.

The Feelings Cards can be used in many different ways and for many different situations. These notes explain three ways of using them in a simple icebreaker. Two slightly more complex training exercises are explained in Training Modules.

Login or Register to Download.
Getting To Know You - Networking and Communication
45
show/hide reviews
Getting To Know You - Networking and Communication

Time:
The exercise in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 45 minutes to complete this module.

Aims:
• To encourage participants to mix and get to know each other.
• To encourage the use of questioning and listening skills.
• To help participants identify things they have in common with others on the course.
• To help participants identify others on the course who can help them.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing, other than the materials provided.

Notes:
This icebreaker provides a useful introduction to lots of different training courses. It can be particularly useful as an introduction to training that covers networking and communication skills.

We've created a 'general' version of this game but you might like to adapt it to be more course specific. For example, in assertiveness training, one box could be labelled, "Someone who feels they tend to adopt submissive behaviour in difficult situations." Another could be labelled, "Someone who believes they can be a bit aggressive when stressed."

If you do adapt the boxes to be more course specific, you'll need to brief participants that they are trying to find information from each other that is relevant to the training.

Login or Register to Download.
Glasstap Sheep Trials - An Exercise in Communication and Continuous Improvement
30
show/hide reviews
Glasstap Sheep Trials - An Exercise in Communication and Continuous Improvement

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To test participants' planning and communication skills.
• To demonstrate the importance of listening and using summary and clarification to check understanding.
• To consider what makes communication effective and the dangers of getting it wrong.
• To energise a group of participants.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
• Whistles.
• A stopwatch.
• Blindfolds.
• Skittles and hoops (or similar-see note).
• Prizes.
Many of the items needed to run this exercise are available from Trainers' Market.

Notes:
We don't often develop exercises specifically for the outdoors, but this is a simple exercise that can be used by anyone with access to a park, lawn or yard. A great energiser for sunny days and one which really does contain some important lessons about communication and the importance of checking understanding.

This exercise does require some preparation as you'll need to devise a 'course' for your participants to follow. Preparation will take about 5 minutes once you have the items you'll need. The course maps show three different routes through the same course, which means you won't have to change the course itself if playing more than one round.

We suggest using hula-hoops for your 'pens'. If not, you can mark the 'pens' out using other things like rope or giant pick-up sticks. Skittles, cones or balls can be used to mark out the rest of the course.

Login or Register to Download.
Goldilocks - A Listening Exercise
30
show/hide reviews
Goldilocks - A Listening Exercise

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module (longer for larger groups or where you want to explore some of the learning in more detail)

Aims:
• To test listening skills.
• To illustrate the dangers of making assumptions.
• To encourage participants to think about how they can check their understanding of information they receive.

Group Size:
This module is suitable for use with groups of any size. It is possible to use this exercise in conference situations as well as more usual training interventions like courses and workshops.

Useful For:
Staff at all levels.

You'll Need:
Nothing extra, but we suggest pre-preparing a flipchart sheet with the statements listed in the handout.

We've included a recording of the story, which can be played to participants if you prefer not to read it yourself. This can add to the story telling atmosphere. The recording can be downloaded and played as an MP3 file on any compatible equipment, including, for example, a laptop or ipod.

Notes:
We’d like to thank John Holloway for giving us permission to include it in the library.

This module is suitable for staff at all levels and can be used as an icebreaker, simple listening exercise, or as a short exercise to demonstrate how assumptions are made.

If You Like This Training Exercise:
You’ll LOVE ‘The Witches of Glum’ which is also available from Trainers’ Library. ‘The Witches of Glum’ has been endorsed by Show Racism the Red Card for its ability to make participants think about prejudice and stereotypes. To find out more about the great work this charity is doing to educate against racism, visit www.srtrc.org.

Login or Register to Download.
Gossip! - An Exercise in Communication
45
show/hide reviews
Gossip! - An Exercise in Communication

Time:
The exercise in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 45 minutes to complete this module.

Aims:
• To encourage participants to communicate effectively in order to gather all the information available.
• To encourage participants to think about how they communicate.
• To encourage participants to work co-operatively to solve a shared problem.

Group Size:
The optimum number of participants for this exercise is 8, however it can be used with fewer. If you have more than 15 in your group, split them into teams.

Useful For:
Staff at all levels.

You'll Need:
Nothing, other than the materials provided.

Notes:
This communication exercise is based on a logic puzzle.

The optimum number of participants for this exercise is 8. However, we have included additional ‘gossip sheets’ which enable the exercise to be used in groups of up to 15. (If you have more than 15 in your group, split the group in to teams of 8 or more and get each team to complete the exercise separately.) Please note that where there are more than 8 participants in a team some of the ‘gossip’ will be duplicated.

It is possible to use this exercise with groups of fewer than 8 participants, but as all 8 Gossip Sheets must be used it means that some participants would need to be given more than one sheet each.

Login or Register to Download.
Green Fingers - Sharing Information Effectively
40
show/hide reviews
Green Fingers - Sharing Information Effectively

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing at least 40 minutes for this module.

Aims:
• To encourage participants to gather as much information as they can to solve a problem.
• To introduce participants to one another in a fun way.
• To test participants listening skills.
• To provide participants with an activity to complete at home after the training.

Group Size:
This module is suitable for use with groups of up to 16 participants.

Useful For:
Teams, work groups, manager groups and informal groups.

You'll Need:
• One packet of flower or vegetable seeds per participant. (The handout contains a suggested list of plant seeds to include but you can download the Word version of the handout and substitute those we’ve listed for others if you prefer. Aim to choose popular and easy to grow varieties.)
• A plain envelope for each packet of seeds and one 6 inch diameter plastic plant pot for each participant.
• One copy of the handout for each participant.

Notes:
This icebreaker can be used at the start of a course or as a quick energiser say, after lunch.

Login or Register to Download.
Guess What Animal I Am - An Exercise in Communication
30
show/hide reviews
Guess What Animal I Am - An Exercise in Communication

Time:
The exercise in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To give participants an opportunity to learn more about each other in a fun way.
• To demonstrate the benefit of open questions.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Pieces of A4 or A5 card.

Login or Register to Download.
Hopes and Fears - Establishing Aims and Objectives
45
show/hide reviews
Hopes and Fears - Establishing Aims and Objectives

Time:
The exercise in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 45 minutes to complete this module.

Aims:
• To establish participants’ worries about the training they’re attending.
• To identify what participants are hoping for in the training.
• To help establish/develop some objectives and ground rules for the training.
• To encourage an atmosphere of empathy and mutual support.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
• A hat or other receptacle.
Hats can be purchased from Trainers' Market.

Notes:
This can be a really useful introduction to training that participants might be worried about. A typical example is presentation skills, where participants are often worried about having to make a presentation to fellow participants.

Login or Register to Download.
Horror and Happy Ever After Stories - Sharing Experiences
30
show/hide reviews
Horror and Happy Ever After Stories - Sharing Experiences

Time:
The exercise in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To provide an opportunity for participants to share good and bad experiences.
• To gather real-life examples that can be referred to throughout the training.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
Our thanks to Buffy Sparks for her help in writing this icebreaker.

This exercise can be adapted to training on almost any topic, including, for example, sales, performance management, negotiation, change.

Login or Register to Download.
Intro Web
20
show/hide reviews
Intro Web

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To introduce participants to one another.
• To practice and test listening skills.

Group Size:
This module can be used with groups of any size.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
A very simple but engaging icebreaker.

This can be used in any situation to introduce participants, but is particularly useful where you want to focus on networking or communication skills.

It’s also a very effective way to introduce the concept of experiential training in train the trainer training. Participants should be able to see that getting involved in an experience makes the learning (in this case around communication) stick in a way that they wouldn’t gain from simply being told about, for example, the benefits of summary and clarification.

Login or Register to Download.
Let's Dance! - Networking and Communication
30
show/hide reviews
Let's Dance! - Networking and Communication

Time:
The exercise in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To introduce participants to each other.
• To encourage networking.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Music (see note).

Notes:
Participants can become very familiar with the traditional ‘round the table’ introductions used at the beginning of many courses and workshops. Let’s Dance is a fun way of getting participants introduced to one another and works with groups that already know each other, as well as those that don’t.

The icebreaker provides an ideal introduction to training around communication or networking, introducing concepts like information gathering, rapport building and breaking the ice when networking.

You will want to play music during this exercise - so it also provides a great way of introducing music to the learning environment.

However, please note you will need the appropriate PRS and PPL licences in order to use any music in any of your training.

Login or Register to Download.
Life Story - A Test of Listening Skills
25
show/hide reviews
Life Story - A Test of Listening Skills

Time:
The exercise in this module will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 25 minutes to complete this module.

Aims:
• To encourage participants to share information about each other.
• To test participant's listening and recall skills.
• To briefly explore barriers to listening.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This exercise can provide a useful introduction to any training session concerned with listening skills. It also provides a fun and engaging way of building rapport between participants and encouraging concentration and focus from the start.

Login or Register to Download.
Little Known Facts - Matching the Facts to the Participant
15
show/hide reviews
Little Known Facts - Matching the Facts to the Participant

Time:
This exercise will take about 10 minutes to complete (longer for large groups). In total, allowing for discussion, we recommend allowing 15 minutes to complete this module.

Aims:
• To encourage participants to share information in a fun, lively and non-threatening way.
• To help participants get to know more about one another and identify some common ground/points of interest for them to use when working together.
• To inject energy and movement into the start of the day.

Group Size:
This module is suitable for use with groups of up to 15 participants. Whilst it could conceivably be used for much larger groups, it would require much more time, or slight adaption.

Useful For:
Staff at all levels. It can be used with people who don't know one another at all, or who have met/worked together previously.

You'll Need:
A set of pens of the same colour and style - one for each participant. A set of cards (e.g., blank index cards) or slips of paper - six per participant. (The cards/pieces of paper must all be the same size.)

Notes:
This icebreaker works best when there are at least six participants, in order to ensure there are sufficient responses to make it challenging.

This icebreaker works particularly well as an introduction to communication skills, presentation skills and interpersonal skills courses. It is useful where participants are going to be working together in small group activities (pairs/threes etc.) during the course as it helps people to get to know informal/fun facts about one another, which can help them relate to one another more quickly.

It can be used after more formal introductions have been completed.

Login or Register to Download.
Metaphor - Aims and Objectives
30
show/hide reviews
Metaphor - Aims and Objectives

Time:
The exercise in this module will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To identify how participants are feeling.
• To explore their thoughts, fears and concerns in a comfortable way.
• To establish learning objectives for the course or programme.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This icebreaker can be useful for putting participants at ease. It provides a tool through which participants can highlight concerns and areas for personal development in a non-threatening and potentially humorous way. It is particularly useful when training around areas that participants may feel uncomfortable about or which they may find challenging.

The use of the metaphor makes it easier for participants to discuss their own development needs and any challenges that they face.

Depending on the subject matter, it is also possible to use the metaphor as a theme for the course or programme. Course handouts and other materials can be branded and themed around the metaphor that is used.

You will need to spend some time in advance of the session choosing a suitable metaphor for the topic(s) to be covered in the training.

Login or Register to Download.
My Picture Says... - Identifying Values and/or Objectives
30
show/hide reviews
My Picture Says... - Identifying Values and/or Objectives

Time:
The exercise in this module can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes.

Aims:
• To provide an opportunity for participants to learn something about each other.
• To help participants learn more about each other’s values and motivators.
Or
• To help participants identify group and individual objectives for the course/workshop they’re attending.

Group Size:
This module is suitable for use with groups of up to about 15 participants.

Useful For:
Staff at all levels.

You'll Need:
For Version1:
A selection of images, each printed on to an A4 sheet of paper. The images could be very varied and include, for example, abstract images, landscapes, animals, people and holiday scenes.

For Version 2:
A selection of images from Trainers’ Images (or a similar resource) that could be used to illustrate particular challenges, behaviours or problems that might be relevant to the participants.

Notes:
The time needed for this exercise will be influenced by the number of participants in your group. Allow 5 minutes for the initial exercise and 2 minutes for each participant to explain their choice.

We’d like to thank Nicki Davey of Saltbox Training and Events (www.salt-box.co.uk) for the idea for this icebreaker.

Login or Register to Download.
Pass the Baton - Sharing Positive and Negative Experiences
30
show/hide reviews
Pass the Baton - Sharing Positive and Negative Experiences

Time:
The exercise in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To encourage participants to share good and bad experiences relevant to the subject of your course/workshop.
• To help identify issues related to the topic.
• To help participants identify key learning objectives for the course/workshop.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
For this exercise you will need a baton, or two. (Two is nice, because you can have a red one for the negative experiences and a green one for the positives). You can make a baton out of rolled up paper, or alternatively, for a fun twist, you might like to replace your batons with sticks of rock (candy), with the 'winner' from each round keeping the rock as a prize.

Notes:
This is a simple, fun exercise that really does encourage participants to disclose information about difficult situations they may have faced that are relevant to the course/workshop you are facilitating. It also enables positive experiences to be shared.

The icebreaker can be adapted to almost any topic, including for example, customer service, appraisals, negotiation skills and recruitment.

Login or Register to Download.
Postcard Review - Post-Training Review
15
show/hide reviews
Postcard Review - Post-Training Review

Time:
The exercise in this module will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 15 minutes to complete this module.

Aims:
• To provide a memorable review of training participants have received.
• To remind participants of key learning points or action points from a course or workshop.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
A selection of picture postcards - one postcard per participant, and a few spare ones.

Select postcards with a variety of images: Countryside, coastal, historic buildings, modes of transport, animals etc.

Notes:
This exercise was developed from an idea submitted by Barbara Buffton. Barbara Buffton is an international training consultant, performance coach and published author. Much of her experience (and her clients keep coming back for more) is with large multi-national companies. She has had four books published, including The Which? Guide to Choosing a Career (1998).

Her most recent book, Follow Your Dream, is available from http://www.bookshaker.com/product_info.php?products_id=134

Contact Barbara on info@bbassociates.freeserve.co.uk

Login or Register to Download.
Recognising Our ‘Hot’ Buttons
25
show/hide reviews
Recognising Our ‘Hot’ Buttons

Time:
The exercise in this module can be completed in about 25 minutes. In total, allowing for discussion, we recommend allowing about 45minutes for this module.

Aims:
• To enable participants to recognise personal triggers that affect their emotional state.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This activity acts as a good precursor to the Trainers’ Library module ‘Managing Emotions’. It is also useful if you have completed the module ‘Emotional Intelligence Part 1 – Self Awareness’.

Login or Register to Download.
Seeing Things Differently - Different Perspectives
30
show/hide reviews
Seeing Things Differently - Different Perspectives

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To encourage participants to discuss ideas.
• To introduce different styles of information gathering.
• To introduce the facilitator’s style.

Group Size:
This module can be used with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
An object or picture to show the group: For example, a piece of fruit or a photograph of a scene.

Notes:
This introductory module allows the group to recognise that we all see things differently and that each viewpoint is right for that individual.

This can be a particularly useful icebreaker for courses or workshops where you want participants to be aware of different perspectives – for example in training around negotiation, conflict, creative thinking etc.

Login or Register to Download.
Shared Effort - The Importance of Teamwork
15
show/hide reviews
Shared Effort - The Importance of Teamwork

Time:
The exercise in this module will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 15 minutes to complete this module.

Aims:
• To illustrate the nature and importance of teamwork in a fun way.
• To help teams define teamwork.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
• One ‘Bendy Man’ for each participant (available to purchase from Trainers' Market).
• One A3 sheet of paper for each participant. (Please note that A4 is not large enough.)

Notes:
This icebreaker is based on an idea contributed by Kim Davies.

Login or Register to Download.
Special Offer - The Importance of Summary and Clarification
40
show/hide reviews
Special Offer - The Importance of Summary and Clarification

Time:
The exercise in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To demonstrate the importance of summary and clarification in effective communication.
• To test participants' ability to listen effectively, check understanding and summarise key points back to the person delivering information to them.
• To briefly consider some of the barriers to effective listening and techniques for minimising these.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff up to supervisory level.

You'll Need:
Nothing other than the materials provided.

Notes:
This exercise can be used as an effective icebreaker to training where listening skills are covered or are particularly important.

Login or Register to Download.
Stepping Stones - Team Development
30
show/hide reviews
Stepping Stones - Team Development

Time:
The exercise in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To encourage team development.
• To focus discussion on the team's approach to problem solving, communication, success and failure and team leadership.

Group Size:
This module is suitable for use with groups of up to 15 participants. 12 is an ideal number of participants for this exercise. More than 12 can make it a little unwieldy to run.

Useful For:
Staff at all levels.

You'll Need:
• One stepping stone per participant plus one extra.
Stepping stones could be sheets of newspaper (though these will easily tear) or used flipchart sheets (good for recycling). For a more robust alternative, you could use carpet squares (perhaps left over remnants from a local store) or Throw Down Marker Lines (available to buy from Trainers' Market).

You will also need sufficient space for participants to be able to stand as though in a queue.

Notes:
You will need an even number of participants for this exercise. If you have an odd number of participants you could ask for a volunteer to help observe and give feedback to the group.

12 is an ideal number for this exercise. More than 12 can make it a little unwieldy to run.

If you have more than 12 participants you could run the exercise simultaneously with two smaller groups - if you have the space and an additional observer.

Although we've listed this exercise as an icebreaker, and it can be used as a simple icebreaker to get participants thinking, it's also a great exercise for prompting a detailed examination of the way teams' work and can provoke plenty of discussion and learning.

Login or Register to Download.
Summary and Clarification
20
show/hide reviews
Summary and Clarification

Time:
This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes to complete this module.

Aims:
• To demonstrate the importance of summary and clarification in effective communication.

Group Sizes:
This module is suitable for use with groups of up to about 15 participants.

Useful For:
Staff up to Team Leaders/Supervisor level.

You'll Need:
Nothing other than the materials provided.

Notes:
Summary and clarification are important in all forms of communication and this module is relevant to courses covering topics as diverse as interviewing (particularly behaviour based selection interviewing), counselling skills, negotiation skills, performance management, customer service etc. This exercise can be used as a short and snappy icebreaker to communication skills training.

Login or Register to Download.
Sweet Review - A Simple Review/Preview Exercise
20
show/hide reviews
Sweet Review - A Simple Review/Preview Exercise

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes to complete this module.

Aims:
• To encourage participants to review learning.
• To encourage transfer and personal application of learning.
• To check understanding.
• To agree any changes to a training agenda.
• To check that participants’ objectives are being met.

Group Sizes:
This module is suitable for use with groups of up to about 25 participants.

Useful For:
Staff at all levels.

You'll Need:
For this exercise you will need sweets of various colours – enough sweets for each person to take at least two. Avoid using nut-based sweets (e.g., Peanut M&Ms) due to the risk of allergy.

Notes:
This exercise provides a simple, fun and totally random way of reviewing learning or setting up any desired outcomes for the day ahead.

Prior to the exercise you will need to devise a different question/request for each sweet colour you have.

For example, for a review, you might use:
• Red: Tell me what was your most useful learning point from the course.
• Yellow: What one thing will you do differently as a result of being here?
• Green: Who else will you need to share your learning or ideas with for it to be successful?
• Brown: What action are you going to take tomorrow as a result of your attendance on this course?

Login or Register to Download.
Tapping it Out - Misinterpretations in Communication
30
show/hide reviews
Tapping it Out - Misinterpretations in Communication

Time:
The exercise in this module will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To demonstrate how our perspective of a situation will affect our expectations of others.
• To illustrate one reason why communication isn't always received in the way we intended.
• To demonstrate the dangers of making assumptions about others' knowledge when communicating.
• To recognise situations where the recipient might not interpret our message in the way we intended.

Group Size:
This module is suitable for use with groups of any size.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This exercise works well in a conference setting or with larger groups.

Login or Register to Download.
The Paper Folding Exercise - Visual Communication
10
show/hide reviews
The Paper Folding Exercise - Visual Communication

Time:
This exercise will take about 5 minutes to complete. In total, allowing for discussion, we recommend allowing 10 minutes to complete this module.

Aims:
• To show the importance of giving information visually as well as orally.
• To demonstrate how different people will interpret the same information differently.

Group Size:
This module is suitable for use with groups of almost any size. (You'll need a minimum of six participants).

Useful For:
Staff at all levels.

You'll Need:
Two sheets of A4 paper (or similar) for each participant (and for you too).

Notes:
This is a quick, yet powerful icebreaker that can be used with almost any number of people.

We’d like to thank Mick Duncan of CWT-Chamber Training for contributing the idea for this exercise in a posting on Trainers’ Talk and for giving us permission to include it in Trainers’ Library.

Login or Register to Download.


Trainers' Library Trainers' Images Trainers' Talk Trainers' Blogs Trainers' Events Find A Trainer Trainers' Market Free Stuff







Copyright Glasstap® Limited (1999 - 2014)