Stories and Anecdotes 

Source:
Rod Webb.

Related Topics:
• Learning.
• Personal Development.
• Trainer Development.

Notes:
This humorous, but true, story demonstrates the power of experiential learning.

It can be a useful inclusion in any training where:
• You want participants to understand how they learn, and the importance of mistakes in learning.
• You want to develop your trainers' awareness of the importance and value of experiential learning.

Source:
Unknown.

Related Topics:
• Attitude and Mindset.
• Change.
• Creativity and Innovation.

Notes:
This short story can be used to highlight the need for organisations to stay ahead of their competitors.

It can be a useful inclusion in any training where:
• You want to show participants that during difficult times, for example periods of economic downturn, companies that are able to adapt to a changing situation fastest and move with greatest flexibility and speed are the ones that are most likely to survive.
• You want to show the importance of creativity and innovation to an organisation. The ability to take new ideas from concept to implementation quickly and effectively can create that space between one organisation and the others.

Source:
Unknown.

Related Topics:
• Attitude and Mindset.
• Change.
• Personal Development.

Notes:
This story can be used to encourage participants to think about the nature of fear. It illustrates the tendency to build obstacles up in our minds until they appear insurmountable.

It can be a useful inclusion in any training where:
• You want participants to challenge their own perceptions about what is, and is not possible.
• You want to encourage participants to overcome obstacles or face a challenge.

Source:
Neil Wilkins, Train2Develop.

Related Topics:
• Attention to Detail.
• Customer Care.
• Influence and Persuasion.
• Information Gathering.
• Marketing and Sales.
• Planning and Preparation.

Notes:
The following story can be used in training around sales and marketing, and in particular telesales training. It demonstrates the importance of honesty and integrity when selling.

This story can be a useful inclusion in any training where:
• You want participants to think about the 'script' they use to sell the organisation's products or services.
• You want to discuss the importance of preparing effectively for a sales call.
• You want to explore the importance of qualifying sales leads.
• You want to demonstrate the value of asking the customer questions, rather than talking at them about your product.

Source:
Unknown.

Related Topics:
• Attitude and Mindset.
• Equal Opportunities and Diversity.
• Teamwork and Collaboration.

Notes:
The following story can be used to illustrate the point that each of us has our own unique flaws. But it's the cracks and flaws we each have that make our lives together so very interesting and rewarding.

It can provide a useful inclusion in training where:
• You are looking at the benefits of diversity in a team.
• You want to encourage participants to avoid judging others.

Source:
Unknown.

Related Topics:
• Attitude and Mindset.
• Change.
• Internal Customer Care.
• Motivation and Personal Effectiveness.
• Teamwork and Collaboration.

Notes:
The following story can be used in training around teamwork, and in particular attitudes. You can use it as a prompt for a discussion about the effect as our own words and actions ripple out in an organisation.

This story can be a useful inclusion in any training where:
• Participants talk about 'the organisation', perhaps forgetting that the whole is only a sum of the parts.
• You want to explore the impact local changes can have on an organisation.
• You want participants to examine their own attitudes and the power of positive thinking; showing the impact that positive thinking can have on others.