Trainers' Library Home


Question Detail

Crisis management

View all Trainers' Library Categories View All Categories

The question was posted by Janet on 04/03/2015 11:44:04

Hi All

I am writing a short training event for our facilities staff on how to deal with people in a crisis

Does anyone have any recommendations of exercises or any suggestions of what to include for something like this? I have a few ideas but I am particularly looking for methods of how to calm people down that may be panicking.

Any help would be much appreciated.

Many thanks

Janet


Join the Discussion



Janet has requested the following response type(s):
General advice and information:
Recommendations of other people's products and service.
(Those responding will not be able to promote their own services):
Information from Trainers' Library members about their products and services that will help me:


ResponsesDateAuthor
Hi
Once I had given a workshop about how to give bad news to patients and relatives in Bisnia especially to prepare doctors. The exercise was to make them have the feeling of the crisis of the loss of one of the family members. They were asked to write the names of the closest family members in 4 pieces of papers, gold them, close their eyes and pick one piece. Open it and remember the last conversation that you had with this person. Now imagine the phone rings and IT is the police on the line asking you to come to the hospital to identify a body that has been in a bad accident that has the ID if this beloved person . You start to report your feelings and what will you do in the first five minutes half an hour and in two hours from hearing this terrible message. You need to warn participants not to do this exercise if they have a recent bereavement and to pull out anytime they wish. You need to be able to counsel anyone who needs in a separate area. I know this may be a very strong exercise emotionally but it will crest a lot of discussions and highlight the phases of shock, denial etc
Good luck. Dr. Hussein Nagi
BIRMINGHAM
05/03/2015Previous


To join in the conversation Please Log In

Not yet a member? Click Here to join

Add Response