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Latest Trainers' Talk Posts 
Call centre Team leader competencies/ role profiles
as part of an ongoing piece of work which has so far entailed listening sessions/ 121 interviews/ opqs/ competency profiles, i am keen to see if anyone is willing to share sim....
Posted by Crispian on 01/04/2015
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Communication Styles Questionnaire
Hi - Does anyone have a Communication Styles questionnaire that they would be willing to share? I would like to include as part of a team development day. deborahsteel@nhs.n....
Posted by Deborah on 01/04/2015
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Learning Cycle & Styles
Hi All As part of a leadership programme I'm delivering, I wanted to do a piece on Kolb and Honey and Mumford's and wondered if anyone has any exercises or examples of how ....
Posted by Shirley on 31/03/2015
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Training Policy
Hi everyone, I was wondering if anyone would be willing to share their learning and development or training policy? I have been asked to put one together and I have to be h....
Posted by Rebecca on 31/03/2015
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Ideas needed to build IT confidence
Hi All, After receiving feedback from my operational colleagues that our managers need to 'build their IT confidence' I bravely said that I would build a training programme/l....
Posted by Jo on 31/03/2015
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