Time:
• First Coaching Session: 45minutes.
• Work Based Activity: 2-4 hours.
• Follow-up Coaching Session: 45 minutes.

Aims:
• This module looks at change from the employee’s perspective and seeks to support those that struggle to adapt to new situations or appreciate the need for change. It helps them explore what they need to do in order to feel more comfortable about the alterations proposed.

Group Size:
This module is designed for a one to one coaching session.

Useful For:
Any employee who is currently on the receiving end of a change initiative, who is showing some resistance to that change and generally finds difficulty adapting to change.

Notes:
Influencing employees to buy in to change often means highlighting what is wrong with the current situation in order to promote the benefits of change. For employees who are quite happy with the status quo, this may not be easy and, for them, the challenge to their current reality can feel very uncomfortable. Persuading the cynical or reluctant employee of the virtues of a change programme will likely have little effect. Instead, a different and more personal approach is required and coaching on a 1-1 basis will allow this individual the space and time to be listened to and to have a ‘voice’.

Usually, we expect our coachee to come to their first session ready to change and clear that their actions or behaviour needs to be different. Clearly, where you are coaching someone who is cynical about change, this will not be the case and this can make effective coaching more difficult. This module is therefore not geared around the GROW model but instead uses a more exploratory form of coaching. It is advisable to pitch this session not so much as a coaching session for the employee, but as a conversation to discuss the change initiative and their reaction to it.