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All the content you need for powerful, engaging workshops and courses. All of our training materials come complete with detailed trainer’s notes, handouts and where appropriate, PowerPoint.

Your Glasstap® membership will give you a licence to use and easy access to:

Complete Courses
Complete courses and workshops ready for you to run.

Course Modules
Learning sessions that last from 40 minutes to 2 hours. The easy way to create bespoke, powerful and engaging learning sessions that fit the time you have available and your delegates’ needs.

Team Building Games
Want to test a range of skills and behaviours in a fun, active way that participants will be talking about long after your training event has ended? Our powerful team building games do just that.

Case Studies
Detailed case studies that are sure to provoke discussion and encourage strategic thinking. Designed for experienced trainers working with senior people.

Icebreakers
Short, fun and relevant exercises that will get your training off to a powerful and thought provoking start.

Articles, Toolkits, Forms and Stories
Loads of extras that add help you to make a real difference as a trainer.




What's New

See all recent additions to Trainers' Library®
Document TitleDate
Added
Duration
(mins)
   
Honeymoon Dilemma - Decision Making Matrix 01/07/2015
35
Honeymoon Dilemma - Decision Making Matrix

Time:
The exercise in this module can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 35 minutes for this module.

Aims:
• To demonstrate how a Decision Making Matrix can assist with solving problems.

Group Size:
This module can be used with groups of any size.

Useful For:
Staff at all levels.

You'll Need:
• A clock or stopwatch.
Stopwatches can be purchased from Trainers' Market.

Notes:
For this exercise you need a copy of all five of the handouts for each team, but you only give out Handout 5 if the team requests it.




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At a Crossroads - Board Game for Trainers 19/06/2015
75
At a Crossroads - Board Game for Trainers

Time:
The exercise in this module can be completed in about 60 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.

Aims:
• To explore some of the challenges participants will face as a trainer and how to approach them effectively.

Group Size:
This module can be used with groups of between 4 to 18 participants.

Useful For:
New trainers or those looking to build their skills and review challenges they might face or have faced.

You'll Need:
• Playing pieces, one per team.
• Small prize for the winning team.
• 60 second timer or stopwatch.
• Facilitator Traffic Lights.
• At a Crossroads Conundrum Cards.
• At a Crossroads Diversion Cards (3 per team).
• At a Crossroads Game Board (depending on size of group; one is for 4 to 12 participants, the other for 12 to 18).
• At a Crossroads Suggested Answers (for the facilitator).

Stopwatches can be purchased from Trainers' Market.

Notes:
This exercise is suitable for use with groups of up to 18 participants. It is run as a competitive game, which is a race to the finish and played in teams of two or three players. We do not recommend having teams with more than three participants.

All the scenarios contained in the cards are based on actual experiences faced by trainers.

Assertiveness Spectrum 12/06/2015
25
Assertiveness Spectrum

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 25 minutes for this module.

Aims:
• Introduces the concept of assertiveness and explores how comfortable your participants feel displaying assertive behaviour.

Group Size:
This module can be used with groups of any size.

Useful For:
Staff at all levels.

You'll Need:
• A piece of string/rope that is approximately 4 metres long.

Notes:
You will need a clear space for your participants to move along the ‘Assertiveness Spectrum’.




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Delivering Presentations 21/05/2015
90
Delivering Presentations

Time:
• First Coaching Session: 60-90 minutes.
• Work Based Activity: 1-2 hours.
• Follow-up Coaching Session: 60 minutes.

Aims:
• To develop both the skill and confidence to deliver effective presentations.

Group Size:
This module is designed for a one to one coaching session.

Useful For:
Employees who need to be able to stand up and speak confidently and effectively to groups of people – large or small. Ideal for either staff members who need to present to groups on a regular basis, or to employees who have a one-off presentation they need to prepare and deliver.

Notes:
It is important to differentiate between lack of skill and lack of confidence for speaking in public. There is a need to develop both, because as skill develops confidence will flourish.

The skill required for presenting is developed largely by coaching the employee around preparing for a presentation. Preparation is absolutely critical on so many levels and with good preparation and practise comes confidence.

A lot of people find the prospect of standing up to talk in public very daunting and this can cause them a huge amount of stress.

So, why is this? Many people’s self-belief in their ability to deliver a talk has been destroyed by one incident in their past when they spoke in public and were left feeling humiliated or embarrassed by the whole experience. This could have been a presentation they delivered at work, a college presentation or sometimes can even be traced right back to school days when an impressionable child was made to feel foolish by a teacher when speaking in front of the rest of the class. Don’t underestimate the significant negative emotional impact that a one-time event like this can have on an individual’s confidence to deliver a talk again, and please tread carefully, being empathetic and understanding of how your coachee might be feeling.




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Police Chase (NEW VERSION) 14/05/2015
105
Police Chase (NEW VERSION)

Time:
This game can be played in about 60 minutes. In total, allowing for discussion and evaluation, we recommend allowing 105 minutes.

Aims:
• To tests individuals’ commitment to teamwork, as well as their ability to communicate effectively and work co-operatively together.
• To explore how participants react when trust within their team is undermined and to observe how well individuals work together when under pressure.
• To examine the impact changes in personnel can have on a team, as well as an opportunity to consider the size at which teams achieve optimum performance, in terms of their decision making abilities.

Skills and Behaviours Tested:
Communication skills, problem solving, decision making, teamwork and team dynamics, leadership, conflict, trust, adapting to change and time management.

Group Size:
You’ll need a minimum of 6 participants for this exercise with a minimum of 4 participants required in the criminal gang (5 or more is better) and at least 2 participants in the police team.

Useful For:
Staff at all levels.

You'll Need:
• At least two rooms or separate work areas, ideally one for each team.
• A stopwatch, dice and a whistle (optional).
(Stopwatches and whistles are available to purchase from Trainers' Market).
• A copy of the relevant maps, cards and handouts for each team.

New: Game Packs are now available to buy from
Trainers' Market.
For larger groups additional Criminal Gang Packs are also available from
Trainers' Market.

Notes:
This exercise has been designed to look at teamwork in a general sense and to provide an opportunity to think about what happens to teamwork when trust is impaired or missing.

The first 10 minutes, before the exercise begins, should be used to give the teams a chance to clarify their understanding of the rules, and begin thinking about their strategy.

Restaurant Revolution - Teamwork and Conflict Resolution 07/05/2015
90
Restaurant Revolution - Teamwork and Conflict Resolution

Time:
The exercise in this module can be completed in about 60 minutes. In total, allowing for discussion, we recommend allowing about 90 minutes for this module.

Aims:
• To give participants insight into the destructive nature of a blame culture.
• To demonstrate the importance of empathy in conflict resolution.
• To take participants on a journey from conflict to understanding and conflict resolution.

Group Size:
This module can be used with groups of up to 15 participants. Ideally, you'll have at least 6 participants though so that you can create 3 teams of 2 or more.

Useful For:
Anyone who needs to work with other teams and/or manages conflict or misunderstanding across teams.

You'll Need:
Nothing other than the materials provided.

Notes:
This exercise was generously donated to Trainers’ Library by Andrew Kitton of AKF Training and was developed following attendance on our Trainers’ Masterclass, ‘Using Metaphor to Ignite Learning’.

The activity in this exercise consists of three short team exercises that progress the teams from conflict to understanding and resolution.




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The Hungry Chick Inn (NEW VERSION) 09/04/2015
180
The Hungry Chick Inn (NEW VERSION)

Time:
This game can be played in about 90 minutes. In total, allowing for discussion and evaluation, we recommend allowing 180 minutes.

Aims:
• To test participants’ commitment to teamwork, as well as their ability to communicate effectively and work co-operatively together.
• To test participants’ ability to work together under pressure and apply a structured and systematic approach to completing a task.
• To test participants’ ability to prioritise and plan a range of tasks, based on both urgency and importance.
• To develop team skills and test time management skills.
• To test participants’ abilities to prepare a work-plan that will enable them to successfully open the hotel to its guests.

Skills and Behaviours Tested:
Project management, teamwork, time management, communication, information gathering, problem solving, attention to detail, planning and analytical thinking.

Group Size:
We suggest running this exercise with teams of 3-5 participants.

Useful For:
Staff at all levels. It can also be used to examine the role of leaders within teams.

You'll Need:
• A brief, floor plan and a set of 60 Hungry Chick Inn cards for each team.
• A calculator for each team.
• Plenty of space. (Ideally each of your teams will have a separate breakout room to work in.)

New: Game Packs are now available to buy from
Trainers' Market.

Notes:
This exercise can be used in a number of ways, and can be applied to many different topics including teamwork, time management, project management and planning. However, it can also be used to examine the role of leaders within teams. If you wish to use the exercise in this way, you might want to pre-assign the role of leader to someone from each team.

The time required for this exercise will be determined by the number of teams. Each team is required to give a 15-minute presentation at the end of their preparation time (90 minutes) and you’ll need to allow a further 30–45 minutes for a general discussion of the key learning points.

Note for Countries where Reference to Alcohol might be Inappropriate:
If you wish to avoid the references to alcohol, you can use the ‘alcohol free’ brief. Cards that reference the Bar can be replaced with those included in the file named ‘alcohol free cards’.

Interview Skills 4 - Interview Practice 27/03/2015
90
Interview Skills 4 - Interview Practice

Time:
The exercise in this module can be completed in about 60 minutes. In total, allowing for discussion, we recommend allowing about 80-90 minutes for this module.

Aims:
• To help job applicants prepare for an interview.

Group Size:
This module can be used with groups of up to 15 participants.

Useful For:
Staff at all levels especially those returning to work after a career break or job seekers. This module may also be used as a framework for 1:1 coaching sessions.

You'll Need:
Nothing other than the materials provided.

Notes:
This is the fourth module in the series on Interview Skills. It may be used as a stand-alone session or as the follow-on to the module, Interview Skills 3 - Ten Tough Questions. If time is available, run a further interview practice after reviewing the first round of interviews.




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