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What this passion means to us:
We spend a lot of our time at work, and believe it should be an enjoyable
experience for all concerned, be they staff, customers or suppliers. We believe
that a happy and motivated team is the best sort of team to make our customers happy.
What this passion means to you:
We think our commitment to teamwork will become evident when you work with Glasstap.
You’ll discover people who will go out of their way to help you and each other,
and people who are empowered to provide you with the service you want.
This passion in action:
We achieved Investor in People status in 2005 and received an outstanding evaluation
at the time of our review in 2008.
We involve every member of the team when developing our annual strategy. Individual
teams determine their own goals for the year.
We’ve worked hard to help staff create a healthy work-life balance, for example
through ‘term-time’ contracts and extended unpaid leave for staff who wanted to
take time out to travel.
We have a very low staff turnover – no-one at all left in 2008.
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“Rod, I feel I must, once again congratulate you and your wonderful team on my experience
this morning.
I called to have a chat with Zoe regarding the conference. The lady who answered,
asked how I was today, how fab is that? I felt important straight away.
Then I spoke you another lady called Clare (Zoe is out of the office) who once again,
was just wonderful. How do you do it? You must have the most amazing Recruitment
and Selection process; I guess you recruit for attitude and train for skills.”
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Ann Burton |
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We don't write for anyone else.
If it didn't come from
Glasstap®, it's not us.
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